Last updated: September 23, 2026
This Privacy Policy explains how Shopalia Digital (“Shopalia,” “we,” “us,” or “our”) collects, uses, shares, retains, and protects personal information when you visit shopaliaa.com, contact us, create an account, or purchase our downloadable ebooks and editable digital templates.
1. Who We Are
Shopalia Digital operates shopaliaa.com and is responsible for the personal information processed through this website. You can contact us regarding privacy or your personal information through our Contact Us page.
2. Information We Collect
Depending on how you use our website, we may collect:
- Contact and identification information: name, email address, telephone number, billing information, and country or region.
- Order information: products purchased, price, currency, order status, payment method, transaction reference, and download activity.
- Account information: username, account preferences, and order history if you create an account.
- Communications: messages and information you send through our contact forms or customer-support channels.
- Technical information: IP address, browser type, device information, referring pages, website activity, security logs, and approximate location.
- Cookie and consent information: cookie choices and analytics information where permitted.
3. How We Use Your Information
We may use personal information to:
- Process orders and provide access to purchased digital products.
- Send order confirmations, download links, receipts, and service messages.
- Manage customer accounts and respond to questions or support requests.
- Prevent fraud, misuse, security incidents, and unauthorized transactions.
- Maintain, troubleshoot, analyze, and improve the website and customer experience.
- Comply with applicable legal, tax, accounting, and regulatory obligations.
- Send marketing communications only where you have requested or consented to them. You may unsubscribe at any time.
4. Legal Bases for Processing
Where applicable, we process personal information because it is necessary to perform a contract with you, comply with a legal obligation, protect our legitimate business and security interests, or because you have provided consent. You may withdraw consent at any time without affecting processing that occurred before withdrawal.
5. Payments
Payments may be processed by independent payment providers such as PayPal and the payment services connected to WooCommerce. These providers receive the information necessary to authorize, process, secure, or refund a transaction.
Shopalia Digital does not store complete debit or credit card numbers. Payment providers process payment details according to their own terms and privacy policies. You can review the PayPal Privacy Statement.
6. Cookies and Analytics
We use essential cookies required for website functions such as the shopping cart, checkout, security, account access, and cookie preferences. Where required, optional analytics technologies are used according to your consent choices.
We may use services such as Google Analytics or Google Site Kit to understand website performance and general visitor activity. You can learn more in the Google Privacy Policy.
For more information and to manage your choices, please read our Cookie Policy.
7. How We Share Information
We may share only the information necessary with trusted service providers that help us operate the store, including hosting and security providers, WordPress and WooCommerce services, payment processors, email-delivery services, analytics providers, and customer-support tools.
We may also disclose information when required by law, to protect our legal rights, prevent fraud, investigate security incidents, or respond to a lawful request from an authority. We do not sell or rent customers’ personal information.
8. International Data Processing
Some service providers may process information in countries other than your own. Where required, we rely on appropriate contractual or legal safeguards and the protections provided by those service providers.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. Order and transaction records may be retained for the periods required by applicable tax, accounting, fraud-prevention, and legal obligations. Account, support, security, cookie, and analytics data are retained according to their purpose, applicable settings, and legal requirements, then deleted or anonymized when no longer needed.
10. Your Privacy Rights
Depending on the law applicable to you, you may have the right to request access to, correction of, deletion of, restriction of, or a copy of your personal information. You may also object to certain processing, withdraw consent, or request data portability.
To make a request, contact us through our Contact Us page. We may need to verify your identity before completing a request. Some information may need to be retained where required by law or for legitimate legal and security purposes.
11. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Children’s Privacy
Our services are not directed to children under the age required to provide valid consent in their country. We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided information to us improperly, please contact us.
13. Third-Party Links
Our website or digital products may contain links to third-party websites or services, including Canva, PayPal, and other platforms. Their handling of personal information is governed by their own privacy policies, and we are not responsible for their independent practices.
14. Changes to This Policy
We may update this Privacy Policy when our services, providers, or legal obligations change. The latest version will be published on this page with an updated revision date.
15. Contact Us
For privacy questions or requests concerning your personal information, please use our Contact Us page.